product retirement policy
Our product retirement policy is to support the current version and, in most cases, up to three prior versions of a product.
Product support includes telephone, email and web-based Software Support and other add-on products or services we offer. TAS will continue to provide software support for a retired product until a customer's TAS Cover support contract for that product expires.
If you are using a product that has been retired, please see below for details of the product that you can upgrade to. You may also be able to subscribe to TAS CoverExtra, which gives you all the features of standard TAS Cover plus additional benefits, which include free-of-charge upgrades to the latest version of your TAS program.
Currently supported versions of TAS programs
Product |
These versions can subscribe to a new TAS Cover support contract |
These versions can renew an existing TAS Cover support contract |
If you are not on a supported version, you can upgrade to: |
FirstBooks |
v1 |
|
|
TASBooks |
v1 |
|
|
TAS BOOKS 3 |
v7, v8 |
v6 |
|
TAS BOOKS 2 |
v7, v8 |
v6 |
|
TAS BOOKS 1 |
v7, v8 |
v6 |
|
TAS BOOKS Basic |
v7, v8 |
|
|
TAS BOOKS Accounting |
Support for this product is now retired |
||
TAS BOOKS Accounting Plus |
Support for this product is now retired |
||
TAS Business Controller |
Support for this product is now retired |
||
TAS Book-keeper |
Support for this product is now retired |
||
TAS BOOKS Small Business Edition |
Support for this product is now retired |
||
TAS BOOKS 1 for DOS |
Support for this product is now retired |
||
TAS BOOKS 2 for DOS |
Support for this product is now retired |
||
If you have any queries about the support options available for your TASBooks program, please contact your TAS account manager on 1890 946 881.